The steps outlined in this procedure will guide case managers about their professional conduct at the Youth Parole Board.


When to use this procedure

When supervising a young person subject to a youth residential or youth justice centre order.


Practice context and legislation

  • Parole provides an opportunity for clients to serve part of their sentence in the community, rather than in custody. This approach enables the gradual reintegration of the young person into the community in a planned way with support and supervision.
  • Youth parole officers work collaboratively with youth justice centre workers to develop comprehensive plans for a young person’s release and transition to the community. Attending the Youth Parole Board (the board) meeting on the day the young person is scheduled to be paroled is an important part of the process.
  • When appearing before the board to support a young person, you should acknowledge the conventions of the board. This ensures accountability and professionalism.
  • At board meetings, provide accurate, considered and reliable information and advice to help the board make decisions.

Roles and key tasks

Case manager

  • Attend the board meeting with the young person.
  • Support the young person and give them information required by the board.
  • Acknowledge the conventions of the board and abide by the rules of board etiquette.

Team leader / team manager

  • Consult with the case manager.
  • Provide guidance on procedures and expectations of the Youth Parole Board.
  • If the parole officer is absent, arrange for another worker to be fully briefed about the young person’s parole plan and to attend as an area representative.

Assistant Director / Manager Individual and Family Support

  • Provide oversight, direction and monitoring of the area youth justice service.
  • Provide case consultation regarding young people exhibiting high-risk behaviours.

Youth Justice Senior Practice Advisor

  • Provide case consultation for court recommendations, breaches and particularly for high-risk young people. This should occur subject to local area agreements between Assistant Director / Manager Individual Family Support and the Senior Practice Advisor.



The procedure in detail

Presentation at a board meeting

Youth justice workers are required to:

  • be prompt and arrive in time for the young person’s designated interview time
  • dress conservatively, recognising the board’s formality
  • address board members with their appropriate titles, as per individual name tags displayed
  • remove sunglasses or hats and do not place glasses on forehead
  • ensure mobile phones are turned off before entering the meeting
  • do not take food or drink into the meeting room. This includes chewing gum.

During the meeting

The secretary of the board will call the parole officer, custodial staff member, the young person and any other people scheduled to attend the interview the young person into the meeting room.

The secretary will tell all parties where to sit, with the young person seated directly in front of the chair of the board,

The parole officer should attend the meeting with the young person to provide support and be on hand to give the board any information they need.

It is also important for the parole officer to:

  • organise the time, date and location of the young person’s initial supervision appointment
  • reinforce and validate the significance of the worker's role
  • ensure that the message being given to the young person by the board clearly reflects the issues and concerns the worker may have
  • clarify information received by the young person from the board
  • enable the board to address any issues in relation to plans proposed in the parole plan.

If the allocated parole officer is unable to attend the meeting, the team leader must arrange for another worker to be fully briefed about the young person’s parole plan and to attend as a representative of the division.

Other workers attending the board meeting

The parole officer must ensure that any other workers who will be involved in the young person’s parole are informed of the date the young person is to be paroled and invited to attend the meeting if appropriate.

If a young person is involved with disability services, child protection or has a Koori youth justice worker, it is important these workers attend the board meeting with the parole officer.

The young person’s custodial key worker or case manager may also attend the meeting.

All requests from workers, other than youth justice workers, to attend a board meeting must be made to the secretary of the board. This includes all requests for students to observe the board.

Family members attending the board meeting

If the young person has the support of family or significant others, encourage them to attend the board meeting.

The parole officer must follow the procedure as above by contacting the secretary of the board to make a request on behalf of the family to attend.

As appropriate, the parole officer may assist the family with transport to and from the board meeting.

Transporting the young person from the board meeting

Arrangements for transporting the young person following the board meeting are negotiated between the parole officer, youth justice centre staff worker and the young person before the day of the meeting.